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Corporate Sustainability

Corporate SustainabilitySustainable ManagementStakeholders and lssue Management

Sustainable Management

Identification of Stakeholders

Evergreen Steel attaches great importance to trust and communication with stakeholders. Stakeholders are identified by the Supervisory Department and relevant departments according to GRI Standards (Sustainability Reporting Standards) and AA 1000 SES Stakeholder Engagement Standards and ranked according to characteristics like dependence, responsibility, influence, diversity, attention, etc. Based on an analysis using the above principles and identifying any tensions that exist, the Company gives priority to six types of stakeholders: employees and other workers, shareholders, customers/distributors, suppliers/contractors, government agencies, and steel industry peers.

Stakeholder Contact

A dedicated contact hotline and email address for stakeholders are published on the Company's website. The responsible unit reviews and takes action on notifications, suggestions, complaints and tipoffs from whistle-blowers.

Category Content and information

Employees and other workers
In order to establish a good communication channel with employees, we announce employee benefits and other useful information from time to time, and encourage internal and external personnel to report unethical acts or misconduct. A dedicated mailbox is listed on the Company's website and internal website for the use of external personnel and Company employees.
Contact information:02-25135858 ext. 5672 Miss Xu, HR Department

Shareholders
The Company's website has an "Investor Service Area" ,which is managed by a dedicated unit to disclose the Company's financial and operational governance information. Also listed are the Company’s spokespersons and acting spokespersons.
Contact information:02-25135858 ext. 5701 Miss He, Finance Department

Customers / Dealers
A dedicated email address exists for business and customer service. The Business Department is responsible for all relevant communication:
Contact information:02-25135858 ext. 5860 Mr. Lin, Business Department

Suppliers / Contractors
Suppliers/contractors are invited to sign the "supplier/contractor corporate sustainability commitment" and attend meetings to discuss business needs.
Contact information:06-6520066 ext. 5300 Mr. Lin, Public Works Department
Email:wu.kuo@evergreennet.com

Government agencies
Company representatives participate in policy discussions and symposiums from time to time to allow closer cooperation with regulatory agencies.
Contact information:02-25135858 ext 5651 Miss Tsai, Supervisory Department
Email:sytsai@evergreennet.com

Steel Industry
The Company establishes and improves communication channels with peers through participation in trade meetings and technical exchanges.
Contact information:06-6520066 ext. 1300 Mr. Chen, Occupational Safety and Health Department
Email:eric_chen@evergreennet.com

Communication Frequency and Channel

With stakeholder identification and communication as the foundation for corporate sustainability, Evergreen Steel, after discussion with its business units and external consultants, has identified 6 stakeholder categories: employees and other workers, shareholders, customers, suppliers/contractors, government agencies and steel industry peers. Different departments are in charge of communicating and responding to the corresponding category of stakeholders regarding issues that concern them. Evergreen Steel also, via the Company website, annual reports, Market Observation Post System and other channels to engage with stakeholders and understand what issues they care about. The Company will continue to monitor these issues, which will serve as reference for the Company's sustainable development. The communications and engagements with stakeholders are compiled into a report, which will be submitted to the Board of Directors every year. They are also included in the Company's Sustainability Report and the Corporate Sustainability section of the Company website. Communications and engagements in 2023 are listed below, which will be provided to the board on December 20, 2023.